|
Corded Headsets
– Ideal for call centres and ‘desk based’ users.
Corded headsets are the industry standard headset, commonly
used in call centres and contact centres worldwide. The
headset connects to your phone via a lightweight headset
cable, giving you the freedom to perform other tasks while
you are on the phone. Corded headsets come in a range of
styles and models, such as over-the-head headsets,
over-the-ear headsets, single ear piece headsets or double
ear piece headsets.
Cordless/Wireless Headsets
– Ideal for team leaders and roaming staff.
The cordless headset is literally that: a headset with no
wires attached. A base unit connected to your phone-line
communicates with the headset using digital radio signals.
You can leave your desk without fear of tripping over a
headset wire or accidentally disconnecting the headset. Some
cordless headsets offer crystal clear communication at up to
100 metres from the base unit, giving you complete mobility
around the workplace. Wireless headsets are particularly
popular for team leaders and junior management positions in
contact centres, enabling you to manage your team flexibly
while ensuring you are always contactable.
|
